About Me
My Story
My path into software started with late-night LAN parties in the mid-90s—configuring mouse drivers in high memory and daisy-chaining desktop towers to play DOOM taught me how computers really work and sparked a fascination with building software that's stayed with me ever since.
After Duke, I spent nearly a decade in consulting, where I learned a critical lesson: impressive projects often failed after my team left. Sustainable success requires building consensus, developing high-performing teams, and delivering through others—not just through individual technical prowess. That realization shaped my transition from individual contributor to engineering leader.
At Opower, I discovered something equally transformative: software at scale can create real-world social impact. Leading the nation's largest Behavioral Demand Response programs, I saw how our platforms helped millions of customers reduce energy consumption, improve grid stability, and collectively eliminate billions of pounds of CO2 emissions. That experience—seeing technology drive measurable environmental and social good—fundamentally changed how I think about engineering leadership and remains a defining part of my career journey.
Today at AWS, I lead three teams managing infrastructure for S3—the largest collection of hard drives serving customer traffic in the world. The scale and unique challenges of operating systems at this magnitude, while obsessing over our customers, creates continuous opportunities for growth that only exist at Amazon.
My leadership philosophy is simple: do the right things, and do them consistently. Management is about people, and results are achieved by people. Along the way, I've learned that prioritizing harmony between work and family—coaching softball, being present—makes me a better leader and father.
Skills & Expertise
Leadership & Management
Cloud & Infrastructure
Languages & Frameworks
Specializations
Interests
Experience
Software Development Manager - S3
Lead three engineering teams responsible for the complete lifecycle management of storage infrastructure across AWS's global regions. Build and operate critical platforms providing fleet visibility, state management, and incident remediation for one of the world's largest cloud storage services.
Key Achievements:
- •Manage three engineering teams delivering complete infrastructure lifecycle management—from initial deployment and capacity planning through retirement and consolidation
- •Built automated tooling and monitoring services tracking hardware health and managing fleet operations across AWS's global regions
- •Enable efficient scaling of storage infrastructure while maintaining continuous availability for millions of customers worldwide
- •Optimize resource utilization across one of the world's largest cloud storage platforms, ensuring operational efficiency and cost-effectiveness
- •Develop platforms foundational to S3's ability to deliver reliable, high-performance cloud storage at scale
Technologies:
Director of Engineering
Expanded scope to lead engineering organization responsible for all customer touchpoints: outbound communications (home energy reports, BDR alerts, engagement campaigns) and white-labeled web experiences embedded in utility platforms. Managed multiple US and international teams delivering comprehensive energy efficiency insights and engagement tools to millions of utility customers worldwide.
Key Achievements:
- •Directed engineering teams across all customer channels—outbound communications (email, print, SMS, calls) and white-labeled digital experiences for utility platforms
- •Delivered integrated customer engagement strategy leveraging behavioral science across both direct communications and web experiences
- •Managed distributed teams across US and international locations building scalable B2B2C SaaS products serving millions of customers
- •Oversaw platform modernization and cloud migration while maintaining 24/7 service availability across utility territories
- •Established engineering practices enabling rapid experimentation and delivery of statistically significant energy savings and grid stability improvements
Technologies:
Senior Engineering Manager
Following Oracle acquisition, assumed responsibility for all outbound communications including home energy reports, behavioral demand response alerts, and customer engagement campaigns. Managed multiple engineering teams across the complete outbound delivery pipeline, building data-driven insights and experiences delivered via email, print, SMS, and calls to millions of utility customers.
Key Achievements:
- •Expanded scope post-acquisition to manage all outbound communications—home energy reports, BDR alerts, and engagement campaigns across utility portfolios
- •Built and maintained systems generating personalized energy reports with behavioral science techniques that drove 2-5% average energy reductions
- •Scaled multi-channel communication platform (email, print, SMS, calls) processing millions of customer touchpoints across utility territories
- •Led technical decisions for pattern recognition and usage-disaggregation analysis platforms enabling insights without in-home devices
- •Established engineering practices and architecture enabling rapid iteration and A/B testing of behavioral interventions at scale
Technologies:
Engineering Manager - Behavioral Demand Response
Led engineering team responsible for Behavioral Demand Response (BDR) programs—using personalized nudges, insights, and timely alerts via text, email, and calls to encourage customers to voluntarily shift or reduce electricity use during peak demand periods. Delivered the largest BDR programs in the country across Exelon utility territories and Pacific Gas & Electric (PG&E).
Key Achievements:
- •Built and scaled the nation's largest Behavioral Demand Response programs serving Exelon and PG&E territories
- •Delivered multi-channel alert systems (text, email, calls) that motivated customers to reduce peak demand without costly in-home devices
- •Improved grid stability and resilience through cost-effective, scalable behavioral interventions during high-stress grid periods
- •Developed platforms educating and motivating millions of customers to adjust energy habits (delaying laundry, adjusting thermostats) during peak times
- •Established engineering practices enabling real-time delivery of personalized energy-saving recommendations at scale
- •Bridged traditional energy reporting with direct load control through behavioral science and timely customer engagement
Technologies:
Principal Engineer
Principal Engineer on the digital team building scalable, performance-driven web platforms for next-generation Vistaprint products. Worked directly with product stakeholders utilizing agile methodologies, test-driven development, and modern technology stacks.
Key Achievements:
- •Architected and built scalable web platforms for Vistaprint digital products
- •Led adoption of test-driven development practices across engineering teams
- •Implemented modern Java and JavaScript technology stacks for high-performance applications
- •Collaborated directly with product stakeholders using agile methodologies
Technologies:
Senior Project Manager / Lead Consultant
EMC Documentum Practice Lead for services delivery. Led enterprise consulting engagements for Fortune 500 companies implementing Enterprise Content Management (ECM) and Business Process Management (BPM) solutions. Extensive experience in application development, enterprise architecture, project management, and implementation of ECM systems including EMC Documentum, Documentum xCP, and IBM FileNet P8.
Key Achievements:
- •Served as Practice Lead for EMC Documentum services, managing multiple enterprise implementations
- •Led teams of 12+ consultants across major implementations at Guy Carpenter, Bank of America, Northern Trust, MetLife, Express Scripts, MassMutual, and Citizens Bank
- •Delivered ECM solutions managing 60M+ document migration at Guy Carpenter
- •Architected and implemented Records Management, workflow automation, and document processing systems for Fortune 500 financial services and insurance companies
- •Designed enterprise-wide FileNet P8 and Documentum implementation strategies and best practices
- •Built high-volume document ingestion systems processing millions of documents for major financial institutions
Technologies:
Work Samples
Duke Football Invitational Website
Interactive fantasy football league website featuring weekly performance reports, team standings, and analytics for a 12-team league. Tracks 11 different awards including MVP and humorous categories, with sortable tables and responsive design. Generated from ESPN API data and deployed on AWS infrastructure.
Technologies:
Personal Portfolio Website
Modern, responsive portfolio website built with Next.js 16 static export, featuring dark mode, smooth animations, and optimized for AWS S3 static hosting. Showcases clean design principles and modern web development practices.